Terms of service
Last updated: December 2024
1. Agreement to Terms
By accessing or using the Refractin™ website operated by Ixius Labs, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or purchase our products.
2. Products and Services
Refractin™ is a dietary supplement. Our products are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products are subject to change at any time without notice.
3. Ordering and Payment
When you place an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.
All payments are processed securely through Stripe. By providing payment information, you represent that you are authorized to use the payment method.
4. Shipping
We ship to addresses within the United States. Shipping times and costs are calculated at checkout. We are not responsible for delays caused by shipping carriers or customs.
5. Returns and Refunds
Please refer to our Refund Policy for detailed information about returns and refunds. By purchasing our products, you agree to abide by the terms of our Refund Policy.
6. Intellectual Property
The Refractin™ name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Ixius Labs. You may not use such marks without our prior written permission.
7. User Conduct
You agree not to use our website in any way that:
- Violates any applicable law or regulation
- Infringes on the rights of others
- Interferes with the operation of the website
- Attempts to gain unauthorized access to our systems
- Introduces viruses or malicious code
8. Disclaimer of Warranties
Our website and products are provided "as is" without warranties of any kind. We do not guarantee that our products will meet your specific requirements or that our website will be uninterrupted or error-free.
9. Limitation of Liability
To the fullest extent permitted by law, Ixius Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or products.
10. Health Disclaimer
Refractin™ is a dietary supplement and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before starting any new supplement regimen, especially if you have pre-existing health conditions or are taking medications.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.
12. Contact
Questions about these Terms of Service should be sent to:
Email: info@refractin.com
Company: Ixius Labs