Privacy policy

1. Introduction

Ixius Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including Refractin™.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely through Stripe)
• Communications you send to us
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Improve our website and customer service
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except to provide our services. This includes:

• Payment processors (Stripe) to process transactions
• Shipping carriers to deliver your orders
• Service providers who assist in operating our website
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. Payment information is processed through Stripe and is never stored on our servers.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: info@refractin.com

Company: Ixius Labs